Our Community - Our Future

Student Technical Support

Are you having a few technical issues? Here are some support documents and videos to help you get back on track!


Free Office 365 download

As part of the school’s software licensing agreement with Microsoft, we are able to offer each
student a free copy of the latest version of Microsoft Office 365 for the duration of their time at
Marple Hall. It is linked your school Network Account so will expire once you leave.
It can be installed on up to:

5 PC’s or Mac computers (see below for PC instructions).
5 tablets and 5 phones (see here for instructions).

In order for this to function we need to collect a small amount of data about the devices you install it
on (device name, IP Address etc.).

Please note:
This is only for use on devices that you (or your family) own.
If you have any another version of Microsoft Office installed you will need to remove this
prior to installation. Please consider carefully the implications of doing this.

Forgotten Password

If you have forgotten your network password you won’t be able to reset this yourself however your ICT/Computing teacher will. Alternatively, you can see one of the Network Support Team members in the Network Office (Located halfway along the Admin Corridor) where they will be happy to reset this for you.

Microsoft Teams

Contact Network Support

Still running into technical issues?
Please contact us.

Network Support Email: Network.Support@marplehall.stockport.sch.uk

Our Community - Our Future
Marple Hall School
Hill Top Drive
Stockport SK6 6LB Headteacher: Mr Joe Barker
Tel: 0161 427 7966
Fax: 0161 426 0931
Email: info@marplehall.stockport.sch.uk
Safeguarding: safeguarding@marplehall.stockport.sch.uk